Our Services
Sapphire Team Marketing is a leading marketing and sales company that performs outsourced customer service, sales, and marketing in Connecticut.
Each member of our company's ultimate goal is to manage the account that they are working alongside. Therefore, we provide our clientele with the very best personnel. Each of our team members is highly motivated to deliver a personal representation explicitly catered to meet the needs of that account. We aim to provide our prestigious clientele with the very best in marketing, sales, promotions, and advertising for their brands.
We are proud to represent the leaders in the wireless industries inside the world's largest retailers. These big national and global brands provide the team with an opportunity to experience unlimited growth potential.
Our clients have specific fields of expertise of the biggest names in consumer electronics. We partner as authorized dealers with AT&T, Apple, and Samsung. We feel we can complement their niche with a superior marketing, sales, and customer service team to keep them busy doing what they do best.
Advertising
A form of communication in marketing used to generate increased consumption of products or services to customers.
Customer Service
A series of activities designed to enhance the level of customer satisfaction. Can also include the feeling that a product or service has met the customer’s expectation.
CUSTOMER ACQUISITIONS
Considered the connectivity between advertising and customer relationship. This critical connectivity facilitates the acquisition of targeted customers in an effective fashion.
BRAND MANAGEMENT
The analysis and planning on how a brand is positioned in the market. Developing a good relationship with target public is essential for brand management.
CUSTOMER RETENTION
The frequency at which a customer chooses a particular brand over others. Also known as a repeat customer. Customer Retention is determined primarily by the Marketing and Customer Service received by the individual.
MARKETING
Communicating the value of a product or service to customers, for the purpose of selling the product or service. It is a critical business function for attracting customers.
About Us
We Are A Creative Agency
Benjamin Burden started Sapphire Marketing Inc after originating from Toledo, OH. After graduating from Bowling Green State University with a Bachelor’s in Communication he took up the opportunity to help manage retail locations throughout the Rio Grande Valley in Texas. Having a background in marketing, sales, and sports management, helped the Sapphire Team become one of the quickest-growing firms in the area. We now represent some of the biggest clients in the technology, entertainment, and communication industries, and had decided to expand our market. With the company’s continued success, we have now expanded into Connecticut and staff retailers in Shelton, Waterbury, New Haven, and Bridgeport.
Our Mission
We Are A Creative Agency
Our mission here at Sapphire Marketing Inc is to impact every individual that we come into contact with in the most positve manner possible. We are founded on the belief that each individual's success is attained with the help of others. Our goal is to inspire others to dream more than they ever imagine, to learn more than they do now, to be more than what they thought they could be, and to ultimately give more. This world is consistently growing, changing therefore we must learn and consistently grow and change as well. In this head to head marketing industry that we are currently submerged in, Sapphire Marketing Inc firmly believes in not tearing other people’s business down, but to only succeed in building our own company bigger than all the rest. We will never underestimate the impact that we as, diamonds in the rough, can have on someone's life.
“Create the kind of workplace and company culture that will attract great talent. If you hire brillant people, they will make work feel more like play"
-Richard Branson
